Job knowledge test
English proficiency test
Reading comprehension, grammar and written expression at the level ordinary office work needs.
- Time to complete
- About 20 minutes
- Test family
- Job knowledge
- Included in
- All plans
What a candidate actually does
- Answer questions on a two paragraph policy notice
- Correct the errors in a short internal memo
How it is scored
Banded by section, so the report distinguishes a candidate who reads well but writes poorly from one who struggles with both.
Roles it suits
- Customer support
- Offshore administrative roles
- Transcription
- Content moderation
What it will not tell you
Not a substitute for a spoken assessment when the job is on the phone.
Every test has a boundary like this. A test used outside it stops predicting anything, which is the usual reason a hiring team loses faith in testing altogether.