You were asked to take a SharpAssessment test

What this is

SharpAssessment is a tool an employer uses to give every candidate for a role the same short, practical test and score it the same way. We are not the employer, we are not a recruitment agency, and we are not the ones deciding whether you get the job. The employer chose the tests, sees the results, and makes the call.

The tests are samples of the work itself: entering data accurately, writing a clear reply to a customer, working through a spreadsheet, spotting a discrepancy between two documents. There are no personality questionnaires and no IQ-style puzzles, on purpose.

What happens when you click the link

• It opens in your browser. No account, no download, no install.
• You see what the assessment contains and how long it should take before you start.
• Most tests run between three and twenty minutes. Longer ones say so up front.
• You answer, you submit, and that is the end of it. Nothing is asked of you afterwards.

What the employer sees

• Your score, broken into its parts, such as accuracy, speed and judgement.
• Your answers as you gave them.
• How long you took, and when you submitted.
• The same scoring rules applied to every other candidate for that role.

What they do not see, because it is never collected: anything from your camera or microphone, anything about other tabs or applications, your location beyond what a normal web request reveals, or anything you did before or after the test.

What we do with your data

• What is held. Your name and email address, as supplied by the employer, your answers, your score, and timestamps.
• Why. To run the assessment and show the employer the result. Nothing else.
• How long. 12 months by default, then deletion. The employer can delete it sooner.
• Where. On servers in Germany (EU). Details on the security page.
• What never happens. Your data is not sold, not shared with other employers, not used for advertising, and not used to train AI models. You will not be added to a mailing list.

Your rights

In the EU and the UK you have the right to see the personal data held about you, to have mistakes corrected, to ask for deletion, and to complain to your national data protection authority. Similar rights exist in a growing number of US states. To use any of them, email [email protected] from the address the invitation was sent to, and say which employer sent it.

In legal terms the employer is the data controller and we act on their instructions as a processor, so some requests have to be decided by them. When that happens we pass the request on and tell you we have done so.

If you need an adjustment

If a disability or health condition makes the standard format or the time limit unfair to you, you can ask for an adjustment. Extra time, a different format, or another way of showing the same skill are all normal requests and they are common. Ask the employer, or email us and we will pass it on. You do not have to explain your diagnosis to anyone to ask.

Practical problems

• The link expired or does not open. Links are tied to one candidate and one role. Ask the employer to send it again.
• The page froze or you lost connection. Tell the employer. They can resend the assessment, and it costs them nothing to do so.
• You are not sure the invitation is genuine. Reasonable. Check that the message came from someone you have actually been in contact with about a job. If in doubt, contact the company directly through their own website rather than replying.

What we will never ask you for

We will never ask you for a payment, bank details, a card number, a copy of your passport or ID, your national insurance or social security number, or a password. No genuine SharpAssessment test asks for any of these. If something claiming to be from us does, it is not from us, and we would like to know:[email protected].

Who to contact

• About the job, the process, or the outcome: the employer who sent you the link. We cannot answer these.
• About your data, an adjustment, or a technical problem:[email protected].